World Quality Week 2025: Championing Quality in the UK



 

World Quality Week 2025 celebrates individuals and organisations who prioritise quality and recognise its vital role in driving innovation, performance, and long-term success.

This year’s theme, “Quality: think differently”, emphasises the shift in how leading UK organisations approach quality management. Today, quality is more than systems and standards – it’s a mindset. It’s about empowering people to innovate, take ownership, and connect the quality of their work to a deeper sense of purpose.

Making Quality Personal: A UK Perspective

Our Making Quality Personal training programme demonstrates the impact of a quality-driven mindset. The programme supports organisations in building resilient quality cultures where employees take personal accountability for excellence. By focusing on behaviour change, engagement, and purposeful performance, teams strengthen collaboration, improve quality outcomes, and achieve measurable business results.

The impact of a strong quality culture

Research continues to underline the link between quality culture and business success:

  • Organisations with a mature quality culture are 30% more likely to outperform competitors on key operational metrics (McKinsey, 2024).
  • Companies integrating quality principles into strategic decisions achieve higher customer retention and stronger brand trust (ASQ, 2023).
  • A workforce engaged in quality-focused learning shows a 35% improvement in innovation and process efficiency (Quality Management Institute, 2024).

 

Embedding fresh thinking into quality management

In our guide, Making Quality Personal: Rethinking Quality for Lasting Impact, we explore how UK organisations can embed innovative thinking into their approach to quality. The guide features a client case study highlighting how the programme transformed the quality culture at Thermo Fisher Scientific, showing measurable improvements in engagement and operational excellence.

When you hear colleagues using MQP terminology in their day-to-day, you know the experience has truly resonated.

Brooke Stambersky, Manager of the MQP Project Team at Thermo Fisher Scientific

Download the guide and discover how we can help your organisation think differently about quality – turning insight into action, and culture into measurable performance

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