Our intense two-day training course will help develop the skills, techniques and confidence you and your employees require to generate more business over the telephone.
Tack TMI’s Telesales training course has been specially designed and structured for those who are new to telesales. Our course can even be highly advantageous to well-established telesales professionals too, who could benefit from refreshing their existing core skills, as well as employees who may not have yet received formal telesales training.
- Break down mental barriers and develop a positive attitude and mind-set when it comes to telesales
- Establish measurable and realistic objectives to help optimise your selling time
- Use Tack’s unique ‘You Appeal®’ model to effectively communicate your value proposition and engage decision makers
Completing this course will enable you to:
- Effectively target the right opportunities and clients to generate the best results possible for your business
- Learn how to use voicemail effectively and the correct messaging etiquette
- Demonstrate why a potential client should choose you over a competitor business
- Ensure every conversation you have is positive, productive and achieves your objectives by applying proven call structures
- Engage the customer from the get-go, using appropriate conversational questioning to obtain the information and answers you need
- Manage objections confidently and professionally
- Utilise the tools and techniques you’ve learnt, in combination with the confidence you’ve obtained, to succeed and enjoy your role in telesales
Flexible learning solutions for your business
Our Telesales training can be delivered as an in-house tailored programme, either through face-to-face training or as an online trainer-led course. Click the links below to find out more about this training:
Telesales Training - Virtual Classroom
Our virtual Telesales training programme is held over a period of two days. During this time, you will learn everything you need to know in easy-to-digest Virtual Instructor Led Training sessions. Each session follows this format:
Day 1: 4 x virtual sessions
Day 2: Morning training – 2 x virtual sessions, afternoon training – one hour 1-2-1 coaching
(Course dates are subject to change)
£1,199 excl. VAT.
Contact us today
To find out more about our Telesales training courses, don’t hesitate to get in touch with our team today. We’re more than happy to answer any of your questions and help you find out if this course is right for you and your business.